Information security

Version 1.0 · Effective 23 October 2026

Protecting our clients’ information and assets is part of how we bank. This statement summarises our approach.

Access. Access to client information is limited to staff and service providers who need it for their role, and is reviewed regularly.

Protection of data. Client information is encrypted in transit. This website is served only over a secure connection.

Service providers. We bind the providers we rely on to written confidentiality and security obligations.

Your part. We will never ask you for passwords, one-time codes or full card details by email, message or telephone. Read our Fraud and security notice for how to recognise attempts to impersonate the bank.

Reporting a concern. If you believe you have found a security weakness in our systems, use the enquiry form on this website or write to enquiries@tradecbank.com, and say that your message is about security.